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Protection of personal data and cookies

The website www.lovingpaw.si is owned by the company KAIT doo. The owner of the website undertakes to respect your privacy and the legislation governing privacy and data protection. The company KAIT doo (hereinafter the company) operates in accordance with the provisions on the protection of personal data (ZVOP-1, Ur.l.RS, no. 94/2007) and the General EU Regulation on data protection (Regulation (EU) 2016/679 ).

The privacy policy applies to the visitor (hereinafter the user) of the website who visits the website for the first time and for all subsequent visits. By using the website www.lovingpaw.si, the visitor confirms that he accepts and agrees with all the provisions of this policy. The privacy policy may be changed or amended at any time without prior warning or notification. By using the website after this policy has been changed, the user confirms that he agrees with the changes.

The company undertakes to protect the confidentiality of personal data and the privacy of website visitors/users and to do everything necessary to protect them from any violations or abuses.

PERSONAL DATA PROCESSING
The company processes personal data on the basis of the individual's personal consent, on the basis of a concluded contract or on the basis of the law. Every visitor to the www.lovingpaw.si website who, on our website or in our prize games, quizzes, etc. enters personal data, also gives active personal consent to the processing of personal data based on the form submitted when signing up for e-news, signing up for prize games, signing up for prize quizzes, ordering products or signing up for manuals.

The company may collect the following information about users:

  • Subscription to e-news: First name, last name, gender, e-mail address
  • Registration for sweepstakes or quizzes: first name, last name, gender, email address
  • Ordering products (products on the website www.lovingpaw.si): name, surname, street and house number, postal code and post office, telephone, e-mail address and company name (if you register as a company)
  • Contact form: first name, last name, telephone, e-mail address
  • Any other data that the user voluntarily provides to the company or enters in the data update at the link HERE
  • Personal data marked as optional can be provided by the user if he wishes. The user who does not provide optional personal data to the provider does not suffer any adverse consequences as a result.
  • By clicking on 'I agree to the terms of business' or by clicking on 'I agree to the privacy policy', the visitor to the website or the customer confirms that, before submitting the data to the company, he was properly informed of the scope and purpose of the processing of personal data (see paragraph 'Processing of personal data' data').


The provider also processes the IP addresses of devices through which users access the web portal. The provider uses cookies on the web portal to recognize users, but it is not possible to identify users in this way: more about this here.


The company uses the collected data exclusively for the provision of services and the sale of products that it offers for the purpose and scope with which the visitor or user is previously informed and instructed.

PURPOSE OF DATA PROCESSING
The company will use the collected information about visitors (users) only for the following purposes:

To send invoices and invoices in the event of an order received for products or services marketed through the website.
To maintain customer records.
For the realization or delivery of requested products or services.
To inform you about new products offered by the company and the website www.lovingpaw.si
To send e-news (if the person has signed up to receive our e-news)
For statistical and marketing analysis or research regarding website users in order to improve the range of products and services on the website.


1. SUBSCRIBE TO THE E-NEWSLETTER
To sign up for our e-newsletters, we use a double consent process or in English double opt-in. This means that after your registration, we send you an e-mail to the specified e-mail address, in which we ask you to confirm that you want to receive e-news. If you do not confirm your application within 14 days, your information will be blocked and then automatically deleted. In addition, we store the login time and confirmation time. The purpose of the procedure is to prove your application and, if necessary, detect possible misuse of your personal data.

With your confirmation, you agree to regularly receive newsletters with information about our new products and services, notifications about advertising campaigns, interesting news about our activities and notifications about new posts on the website and blog.

By signing up for e-newsletters, you consent to us analyzing your data on purchasing and user behavior (for example, redemption of coupons, purchases made, reading of articles). In doing so, we record when you read our news and which links you click on, and on the basis of this we infer what your personal interests are.
The legal basis for this is your consent according to the letter a of the first sentence of the first paragraph of Article 6 SUVP.

Your data is stored for the duration of the relationship with you as a customer. You can revoke your consent to receive newsletters at any time and unsubscribe from e-news. You can exercise your cancellation by clicking on the link contained in each email newsletter or by sending a message to the contact details provided in this data protection statement.

2. CONTACT FORM, PRODUCT ORDERS AND SUBSCRIBE FOR E-BOOKS
When you contact us by e-mail or using the contact form or application form, the data you provide us (your e-mail address, your first and last name, your address, your telephone number and the reason or comment for establishing contact), we store it so that we can answer your question, order products and we register registrations for training courses. The legal basis for this is your consent according to the letter a of the first sentence of the first paragraph of Article 6 SUVP. This data is used only for the purpose of processing the case.

3. WEB ANALYSIS AND STATISTICS
To analyze the use of our website and optimize it, we use various services that partially use cookies and other technologies. If you do not agree to the use of these services, you can object to this data processing or set your browser to prevent the storage of cookies. For individual services, it is indicated how you can submit an objection. By exercising the objection, individual providers no longer process your data for the purposes of online analysis.

This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable the analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there.

However, if you activate the anonymization of the IP address on this website, Google shortens your IP address beforehand in member states of the European Union or in other countries that are parties to the Agreement on the European Economic Area. Only in exceptional cases is the entire IP address transferred to a Google server in the USA and shortened there. Upon authorization by the operator of this website, Google will use this information to analyze your use of the website, prepare reports on website activity and to perform other services for the operator of the website related to internet usage.


The IP address transmitted by your server as part of Google Analytics is not combined with other Google data.

You can prevent the storage of cookies by setting your server software accordingly; however, we warn you that in this case you may not be able to fully use all the functions of this website. In addition, you can prevent Google from recording and processing the data generated by the cookie and relating to your use of the website (including your IP address) by downloading and installing the browser plug-in available at the following link: https ://support.google.com/analytics/answer/181881?hl=en.

This website uses Google Analytics with the "_anonymizeIp()" extension. In this way, abbreviated IP addresses are further processed, which excludes the identification of an individual. If, on the basis of the data obtained about you, a connection with an individual is possible, this is therefore immediately excluded, and the personal data is thereby immediately deleted.

We use Google Analytics so that we can analyze the use of our website and regularly improve it. With the help of the obtained statistics, we can improve our offer and design it so that it is interesting for you as a user. In exceptional cases where personal data is transferred to the USA, Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is the letter f of the first sentence of the first paragraph of Article 6 SUVP.

Third party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms for users: https://policies.google.com/terms? hl=en&gl=en data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.html and data protection statement: https://policies.google.com/privacy?hl= sl&gl=sl.

TRANSFER OF DATA
The provider will not forward the collected data to third parties, except for:

in the case of an online order of the product www.lovingpaw.si, where the buyer's name, surname, address, phone number are provided to the seller. number and email address;
if so stipulated by applicable regulations.
At the same time, the company undertakes that under no circumstances will it forward personal or other data to a third party or will not allow a third party to access the personal data of the website visitor or the user, unless the company is required to do so by the state authority, the law, the court or other state authorities.

DISCLAIMER OF LIABILITY
The provider is not responsible for any damage caused to the user as a result of providing the provider with incorrect, incomplete or out-of-date data relating to the user during registration.

PROTECTION OF PERSONAL DATA AND STORAGE TIME
The provider ensures the protection of personal data in accordance with this policy and with the requirements for the protection of personal data, which are determined by the legislation of the Republic of Slovenia (Act on the Protection of Personal Data, Official Journal of the RS No. 86/2004 with amendments) and the regulations of the European Communities.

Website visitor or the user is aware of and agrees that the company stores his data, which he provided during registration, ordering or signing up for e-newsletters, for as long as he is an active user and for one year after the termination of this status, or when canceling the subscription to e-news.


The company keeps other data for as long as it is absolutely necessary to achieve the purpose for which the data was collected, and then permanently deletes it or effectively anonymizes it, so that certain data can no longer be associated with a certain user.

Personal data collected by the company on the basis of the express consent of the individual is processed only for the purposes defined by the consent and is kept until the consent is revoked.

The user himself is also responsible for the protection of personal data, namely by taking care of the security of his username and password and updating the operating system and antivirus programs on his computer.

RIGHTS OF USERS OR CUSTOMERS UNDER THE GENERAL GDPR REGULATION
To ensure fair and transparent processing, you as a user have the following rights, based on regulations:

Right to withdraw consent
If, as a user, you have consented to the processing of your personal data (for one or more specified purposes), you have the right to revoke this consent at any time, without this affecting the legality of the data processing that was carried out on the basis of consent until its revocation.

The right of access to personal data
As a user, you have the right to obtain confirmation from the provider (personal data manager) as to whether personal data is being processed in relation to you and, if this is the case, access to personal data and certain information.

The right to correct personal data
As a user, you have the right to have the provider correct inaccurate personal data relating to you without undue delay. As a user, taking into account the purposes of the processing, you have the right to complete incomplete data, including submitting a supplementary statement;

Right to erasure of personal data ("right to be forgotten")
As a user, you have the right to have your personal data deleted when there is no longer a legitimate reason for further processing.

The prevention of processing is possible in special circumstances:

  • when the processing is no longer necessary in connection with the purpose of collection and processing; when the user withdraws consent to processing;
  • when the user objects to the processing and there are no overriding legitimate reasons; if the processing was unlawful;
  • when deletion is necessary to fulfill legal obligations (EU or Member State law); when the processing is related to the offer of information society services to the child.


The right to restriction of processing
As a user, you have the right to have the provider limit the processing when one of the following cases exists:

  • if, as a user, you dispute the accuracy of personal data;
  • when the processing is illegal and as a user you object to the deletion and request a restriction of use;
  • when the data is no longer necessary for the purpose of processing, but as a user you need it to assert legal claims.


The right to data portability
As a user, you have the right to receive the personal data relating to you that you have provided to the provider in a structured, commonly used and machine-readable format.

The right to object to processing
As a user, you can object to processing in the case of processing for the purposes of performing tasks in the public interest or in the exercise of public authority and direct marketing (including profiling).

The right to file a complaint with a supervisory authority
As a user, you have the right to file a complaint with a supervisory authority, especially in the country in which you have your habitual residence, in which your place of work is or in which the violation allegedly occurred (in Slovenia, this is the Information Commissioner), if you believe that the processing of personal data concerning you violates regulations on the protection of personal data.

As a user, you can address all requests regarding the exercise of rights in relation to personal data, addresses, in writing to the controller, the company Kait doo, which you can do by contacting us via info@lovingpaw.si.

LINKS TO OTHER WEBSITES
The website www.lovingpaw.si also contains links to websites that are not managed by Kait doo. These links are installed as an additional service on the website www.lovingpaw.si and the company is not responsible for their content, security or their way of protecting privacy. In this case, we recommend that the visitor review the privacy protection method published on the pages he visits.

LIMITATION OF LIABILITY
The company is not responsible for any damage caused to the user because the latter is the provider when signing up for e-newsletters, when making inquiries or when purchasing products or provided the service with incorrect, incomplete or out-of-date information.

PRIVACY POLICY CHANGES
The status of the data protection declaration is indicated by indicating the date (below). We reserve the right to change this data protection statement at any time with effect for the future. The current version is always available on our website. Please visit our website regularly and inquire about the applicable data protection statement.

COOKIES

What are cookies?

Cookies are small text files that are exchanged between your browser and the web server when you visit the website spleticna.si, which is operated by the company KAIT, žarova prodaja, doo, Žarova cesta 16, 3320 Velenje (hereinafter: "KAIT" or " manager").

The interaction between the web user and the website is faster and easier with the help of cookies. With their help, the website remembers the individual's preferences and experiences, saving time and making browsing more efficient and pleasant.

There are several reasons for using cookies, including their ability to store data about the state of an individual website (language selection, number of displayed results, font size, currency, etc.), they help in the implementation of online services (registration, contents of the shopping basket, login to e- news, etc.), help in collecting data about the habits of web users (number of visits, content interesting to users, etc.). With their help, we help improve your user experience and evaluate the effectiveness of the website design.

Overall, cookies help us provide you with the best possible website by allowing us to track which pages you find interesting and which you don't. In no case does the cookie give us access to your computer and any other information about you than what you have shared with us. You can choose to accept or reject cookies.

Because we want to be completely transparent with you, we have prepared a list of all the cookies we use and why.

KAIT may use the following types of cookies on its websites:

  • temporary or session cookies: these are temporary cookies that are stored in the cookie file of the user's browser until the end of his visit to the browser (for the duration of the browsing session and are deleted when the session expires). These cookies are required for the proper functioning of certain applications or functionality on the website. These cookies are automatically deleted when the browser is closed;
  • persistent cookies: persistent cookies are used to improve user experience (e.g. to store registration information, page language settings, etc.). These cookies remain in the cookie file of the user's browser for a long period of time until they are deleted. This period of time depends on the choice made by the user in the settings of his internet browser. Persistent cookies allow information to be transferred to a web server each time someone visits a website;
  • own cookies: they are from the spleticna.si website that the user is viewing, and can be permanent or temporary. Websites use these cookies to store information that will be used again the next time the user visits the site;
  • other cookies: originate from other, partner websites (which measure traffic, for example). In this way, third parties can collect user data from various websites and use it for various purposes, from advertising and analytics to improving their products.

Which cookies does the website LovingPaw.si use?

The list below presents the cookies we collect and the information stored in them.

URGENTLY NEEDED COOKIES

Cookie Key Domain Path Cookie Type Duration Description
mage-translation-file-version lovingpaw.si / First-party Session Tracks the version of translations in local storage. Used when Translation Strategy is configured as Dictionary (Translation on Storefront side).
mage-cache-sessid lovingpaw.si / First-party 1 day The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to true.
mage-messages lovingpaw.si / First-party 1 day Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the shopper.
recently_viewed_product lovingpaw.si / First-party 1 day Stores product IDs of recently viewed products for easy navigation.
recently_viewed_product_previous lovingpaw.si / First-party 1 day Stores product IDs of recently previously viewed products for easy navigation.
recently_compared_product lovingpaw.si / First-party 1 day Stores product IDs of recently compared products.
recently_compared_product_previous lovingpaw.si / First-party 1 day Stores product IDs of previously compared products for easy navigation.
product_data_storage lovingpaw.si / First-party 1 day Stores configuration for product data related to Recently Viewed / Compared Products.
section_data_ids lovingpaw.si / First-party 1 day Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.
MARKETING COOKIES

Cookie Key Domain Path Cookie Type Duration Description
PHPSESSID .lovingpaw.si / First-party 1 hour Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a randomly generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
_fbp .lovingpaw.si / First-party 3 months Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
FUNCTIONAL COOKIES

Cookie Key Domain Path Cookie Type Duration Description
mage-translation-storage lovingpaw.si / First-party Session This cookie is used to facilitate content caching on the browser to make pages load faster.
form_key lovingpaw.si / First-party Session This cookie is used to facilitate content caching on the browser to make pages load faster.
mage-cache-storage lovingpaw.si / First-party 1 day This cookie is used to facilitate content caching on the browser to make pages load faster.
mage-cache-storage-section-invalidation lovingpaw.si / First-party 1 day This cookie is used to facilitate content caching on the browser to make pages load faster.
form_key .lovingpaw.si / First-party 1 hour This cookie is used to facilitate content caching on the browser to make pages load faster.


Status of this data protection statement: 03/01/2019

ADDITIONAL EXPLANATIONS
All questions, problems or comments regarding our privacy policy can also be sent to us by email at info@lovingpaw.si.

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